A great end to another great year for Ten Live !
We are delighted to announce we have been accredited with the globally-recognised and respected quality management standard, ISO 9001:2008 certification for another year running, by our third party certification auditor, URS, with 100% excellent results.
ISO 9001:2008 certification is awarded to companies which demonstrate;
-Total quality management
-Commitment to excellence in customer satisfaction
-A continually improving process approach implemented throughout their business where critical processes and their interactions are understood and documented, backed by a strong management commitment to all facets of ISO 9001:2008Our ISO 9001:2008 certified quality management approach to customer service;
– Ensures our clients’, candidates’ and contractors’ needs are fully understood, agreed and fulfilled
– Demonstrates our commitment to continually monitoring customer satisfaction and service and to analyzing feedback in order to improve the effectiveness of our quality management system and maintain excellence in service standards via our Engage© programme.
We are extremely proud of the excellent processes we have in place and which we continually seek to improve through all our ISO accreditations including ISO 9001:2008, ISO 14001: 2004 Environmental Management and ISO 18001 : 2007 Health & Safety Management .
Thanks to our great team !
This is another outstanding result for Ten Live and we would like to express our thanks to our very hard-working and talented team here at 
for making this happen.
also offer ISO certified consultancy and training courses by qualified industry experts. For further information on ISO certified consultancy and training courses and our Engage© programme please contact Joanne Telfer, our QMS specialist, on 01236 702007 or e-mail joanne@tenlivegroup.com
Want to find out more about ISO 9001 ? – What it is and why you need it for your business to be a success Read our blog
is a global recruitment and resource management company, providing THE very best Global Customer-Centric Resource Solutions including supply chain logistics solutions, energy, rail and telecoms sectors in the UK, MENA, Australia Pacific, Asia and Central/North/South America
Did you know ?
won Best Business* at the Lanarkshire Business Excellence Awards 2014 (* companies with less than 50 employees)